Management of Assaultive Behavior (MAB)

Dealing with upset patients and families is an unfortunate hazard of working in a hospital. We hope to never need to use the skills of Management of Assaultive Behavior (MAB), but they are still extremely important for anyone who works with patients daily. MAB covers non-physical strategies that can help you de-escalate potentially violent situations and protect the patient, yourself, and everyone around you.

Management of Assaultive Behavior (MAB)

What is MAB?

Management of Assaultive Behavior (MAB) certification gives you the tools to prevent and mitigate assaultive situations. MAB training includes important skills like identifying potential conflicts, negotiation tactics, and what to do in case of a violent emergency.

Why MAB?

If a patient becomes upset and you sense a conflict might occur, it is imperative that you de-escalate the situation before it becomes violent. With the techniques taught in a MAB course, you will know how to identify these potentially dangerous situations and safely intervene.

How is MAB Done?

The goal of MAB processes is to de-escalate conflicts before they become violent. Hospital personnel employ MAB techniques to intervene, calm the patient down, and keep everyone in the facility safe.

How to Get a MAB Certification?

You can get MAB certified with SureFire CPR from the convenience of your home. Our course is offered online and it is self-paced so it can be completed on your own time.

Ready to take a Management of Assaultive Behaviors (MAB) class?

Don’t leave an emergency up to chance.

Head into work each day knowing that you are capable of handling complex, possibly violent, patient situations. Get MAB certified with SureFire CPR to learn non-physical strategies for conflict intervention you can rely on in the field. We offer convenient 100% online courses, prepared by our team of experienced instructors.

Looking to get certified in MAB?

Individual MAB Class

Individual MAB Class

Upgrade your healthcare skills by getting a MAB certification. Ideal for medical professionals, this course can be taken online with SureFire CPR.

Group MAB Training

Group MAB Training

Ensure your entire team is trained the same way to maximize safety at the workplace. Certify your team online with group MAB training. Our self-paced, online training provides ideal flexibility for teams with busy schedules.


I spent 15 years as a firefighter and paramedic, and MAB is one of the most important certifications I received…
I’ve been attacked by patients in the past. Our profession is dangerous, but with training, I learned how to recognize patient triggers and de-escalate situations. It gave me peace of mind to know that if things went sideways, I was prepared. The tools you’ll gain in MAB can help you keep dangerous situations under control and, most importantly, keep your crew and yourself safe.

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Management of Assaultive Behavior (MAB) Blog


Assaultive behaviors include any aggressive actions, such as yelling, hitting, or throwing objects.

Yes, MAB courses are available online. SureFire CPR offers a 100% online MAB certification course that can be taken from home at your own pace.

Management of Assaultive Behavior (MAB) and Crisis Prevention Intervention (CPI) courses are very similar. Both cover non-physical techniques to identify, prevent, and mitigate unsafe behaviors. MAB classes are generally targeted toward medical professionals, while CPI courses are appropriate for any professional that works in a group setting. Read more about MAB vs CPI Classes: What’s The Difference?

MAB certification is required for nurses in California who work in an emergency room or psychiatric department. It is recommended for all nurses and anyone who deals with patients and/or patient families.

Bill AB508 is a law in California that requires “all hospital employees regularly assigned to the emergency department to receive training and education relating to various security topics.” Our MAB certification meets this requirement.


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